These Terms & Conditions (“Terms”) govern your use of the Strong Sisters website and your participation in Strong Sisters’ online coaching services.
By using this website, submitting an enquiry, purchasing a coaching programme or participating in coaching, you acknowledge that you have read and agreed to these Terms.
Strong Sisters provides online 1:1 fitness, nutrition and habit coaching designed to support clients in developing sustainable exercise, nutrition and lifestyle practices.
Coaching may include personalised training guidance, nutrition education, habit coaching, progress reviews, exercise technique feedback, goal setting and related support.
The exact services provided will depend on the coaching programme purchased.
Strong Sisters provides coaching and education and does not provide medical diagnosis, treatment or emergency care.
Coaching is not a substitute for medical care, psychotherapy, counselling, physiotherapy, dietetic treatment or other professional healthcare services.
You are responsible for informing us about relevant circumstances that may affect your ability to participate safely in exercise or make changes to your nutrition and lifestyle.
Where appropriate, you may be asked to seek clearance or guidance from a qualified healthcare professional before participating in certain activities.
Our coaching services are intended for adults.
We reserve the right to decline or discontinue coaching where we believe that a person's needs fall outside the scope of our services or would be better supported by an appropriately qualified healthcare professional or specialist.
You are responsible for:
Coaching can provide structure, education, accountability and support, but outcomes cannot be guaranteed.
Results from coaching vary between individuals.
Factors including training history, nutrition, sleep, stress, health, genetics, consistency, environment and other circumstances can influence outcomes.
Strong Sisters does not guarantee a particular amount of weight loss, muscle gain, body composition change, performance improvement or any other specific result.
Your coaching programme may include communication through WhatsApp, email, forms, spreadsheets, video calls or other agreed platforms.
Communication is intended for coaching support and is not an emergency service.
Your coach may establish specific communication hours, response times and boundaries as part of your coaching programme.
Messages sent outside those hours may not receive an immediate response.
Where your programme includes scheduled 1:1 calls, appointments must be booked according to the availability and booking process communicated to you.
You are responsible for attending your scheduled appointments and providing reasonable notice if you need to reschedule.
Repeated missed appointments or late cancellations may be treated as completed sessions, depending on the terms communicated for your specific programme.
The applicable programme fee will be communicated to you before purchase.
Payment confirms your intention to purchase the selected coaching programme and acceptance of these Terms.
Where a programme has a minimum commitment period, that commitment applies regardless of temporary changes in motivation, schedule or circumstances, except where an agreed cancellation or refund provision applies.
Any instalment or EMI arrangement does not automatically change the programme's minimum commitment unless expressly agreed in writing.
Refunds, cancellations and early termination will be governed by the refund and cancellation terms communicated to you at the time of purchase or in your coaching agreement.
Where a separate Coaching Agreement has been provided and accepted, that agreement will govern the coaching relationship in addition to these website Terms.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection law.
All original coaching materials created or provided by Strong Sisters, including training programmes, educational resources, templates, documents, videos, written content and systems—remain the intellectual property of Strong Sisters unless otherwise stated.
Your coaching materials are provided for your personal use.
You may not reproduce, distribute, resell, publish, share commercially, or use Strong Sisters' proprietary coaching materials to provide services to others without prior written permission.
The information published on this website is provided for general educational and informational purposes.
Although we aim to provide accurate and useful information, we do not guarantee that every piece of website content will always be complete, current or suitable for your individual circumstances.
You should use appropriate professional judgement when applying general information to your own situation.
If you voluntarily provide a testimonial, photograph, video or other content for publication or marketing purposes, Strong Sisters will use it only in accordance with the permission or consent provided.
You may contact us if you have questions about the use of your content.
The website or coaching service may contain links to third-party websites, platforms or services.
Strong Sisters does not control those third parties and is not responsible for their content, availability, security or privacy practices.
Your use of third-party services is subject to their own terms and policies.
To the extent permitted by applicable law, Strong Sisters will not be responsible for losses, injuries or damages arising from circumstances outside its reasonable control or from the misuse of coaching information, failure to disclose relevant information, or failure to follow appropriate safety or professional guidance.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Strong Sisters may suspend or terminate coaching where there is a serious breach of these Terms, non-payment, abusive or inappropriate behaviour, repeated disregard for safety guidance, or where the client's needs fall outside the scope of the service.
Where appropriate, reasonable notice will be provided.
We may update these Terms from time to time.
The latest version will be published on this website and will apply to future use of the website and services, subject to applicable law and any separate agreement governing an existing coaching relationship.
These Terms shall be governed by the laws applicable in India, subject to any mandatory rights or protections available to you under applicable law.
For questions regarding these Terms & Conditions, please contact Strong Sisters through the contact details provided on this website.
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